【Email Template】当面指责别人感尴尬? 即睇范例优雅地骂人

撰文: 霍芷晴
出版:更新:

因工作需要,打工仔有时必需对同事说一些苛刻无情的说话(如跟对方提出反对的意见或指出对方错误等),要是透过直接对话,或会令对方有很大反应,所以在这情况下,用电邮交待或会更为理想。

当面指责人家或会伤感情,有时婉转一点也不是坏事。﹙GettyImages/VCG﹚

虽说用电邮转达指责或不同意的资讯,“杀伤力”会比面对面对话为低,但说到底,撰写这些内容较苛刻的电邮时,总会有点尴尬及不情愿。

其实,只要懂得铺排及用词恰当,无情苛刻的email也可以变正面有理。以下的五步曲,谨记要好好掌握。

 

撰写指责、拒绝电邮五步曲(按图了解):

1.【第一句:表示友善】在人称后的起始一句是流灵语气的关键,所以这句话要令人觉得这是一个简单、轻松的对话。试想,如面对面跟人家交待同样事情,但第一句便是在指责或拒绝人家,不是很突兀吗?所以在电邮的第一句可以是:“你这周末过得好吗?﹙How was your weekend? ﹚”﹙GettyImages/VCG﹚

即睇范例:

Dear [Name],

How is your week going?

Thanks again for your [thoughts/ work on] [project/ the attached].

You definitely got the heart of [assignment]./ It’s off to a great start./ I particularly like [one thing].

I made some changes/ took things in a new direction, which I’d like to explain.

Example of change and how it will yield a positive result

If applicable: example of change two and how it will yield a positive result

If applicable: example of change three and how it will yield a positive result

Please let me know if you have any questions!

All the best,

[Your Name]

﹙资料来源:The Muse

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